FAQ

Frequently Asked Questions

"I love one of your motorcycles! What is the normal procedure to make it mine?"

It is always good to give a call or shot an email with some good questions about the bike before deciding to buy it.  We can help you answer any and all questions.  This can help you with your decision making process, and also help establish a good communicating relationship.  Once you have decided on the bike that will suit your needs we can help arrange payment, paperwork, and transportation/pick up. 

"I live close by.  Can I stop in to check out your bikes?"

You sure can.  Bike viewings at our location are encouraged.  We do ask that you set an appointment before heading over.  We ask this because we are only a 3 man crew.  There are times when we have to run errands, pick up bikes, etc.  We are open and working 6 days a week and are very flexible about appointment times. 

"Where do you get your bikes?"

We do not have one sole source of our bikes, however a lot are traded in at most of the local major franchise new motorcycle/car dealers.  For example: "Anytown Honda" trades in a Harley.  They would rather sell a new Honda.  They contact us and we purchase the trade.  We have very good relationships with most new bike dealers in the area.   We also buy bikes directly from there previous owners, and sell the bikes that we trade in here at our store.  

"I want to buy your bike, but you are on the other side of the country... Can you ship it to me?"

Yep.  Sure can.  We work with the best transportation company.  Over the years have learned which transporters are good... and which ones are not.  Keyboard Motorcycle Shipping is hands down the best in the United States.  They have designed and patented a shipping system that works fantastic.  There phone number is (270) 737-5797.  There web address is http://keyboardmotorcycleshipping.com  .  Check them out for more info and pricing. 

"I live in another country... Can you ship it to me?"

Absoultely.  We have a handful of overseas shippers that we use on a regular basis.  Shoot us an email with your location and we will connect you with the appropriate transporter.

 

"What can I do to hold the bike while I arrange transportation/pick up?  I love this bike and would hate for someone else to buy it while I am planning."

You can send us a deposit through PayPal.  This will lock in the bike for you and give you time to coordinate the logistics on your end.  We will assist you in anyway we can during that process.

"What is the best way to make full payment?"

Bank wire transfer is the best way for full payment.  This is also the safest way for both of us.  Once we get to this point, we will provide you with our banking info which you can take to your bank.  This is all standard information and your bank should know exactly what to do.

"Do you accept PayPal or credit cards for motorcycle purchases?"

No.  The fees associated with PayPal and credit cards can be astronimical when purchasing a big ticket item.   

"Do you buy motorcycles from individuals like myself?"

Yes we do.  We make selling your motorcycle extremely easy.  Providing secure funds from a legitiment dealer gives you the peace of mind and makes you feel confident in your decision.  We do this every day and know the correct procedures.  We also have the means to pick up your bike and "seal the deal" at your house or place of business.  Literally, give us a call and we can be there the next day to buy your bike.

"I like the way the bike is now, but could you customize it to my personal likings?"

Sure can.  We can trick out your future purchase to your exact style.  Even doing a different set of bars, seat, and exhaust can really change the look and feel of the bike.  We do it to our personal bikes and recommend you do to!

 

"Do you sell new parts?"

We are distributors of all the major parts suppliers.  If you are in the need of some parts, bring us your part #'s and we will provide very competitive prices. 

 

"Do you sell used parts?"

You can find our used parts for sale in our eBay store: http://stores.ebay.com/east11parts

"Why is your location tucked away in an industrial park and not on 'Main St.'?"

We are an internet based dealer.  Rather than have the insane overhead of a "Main St." dealer, we like being off the beat and path.  This means we have less overhead and or savings are passed on to the buyer with competive prices.  Most of our bikes are sold via the internet, sight un seen.